FAQ

Here are some of the most common questions that we receive.

What documents does a Condopak™ include?

• Completed Questionnaire
• Governing Documents (Public Offering, Declaration, Rules & Regs etc.)
• Current Budget
• Certificates of Insurance: Liability, Hazard, Fidelity Bond etc. (Mortgagee Clause, Borrower & Loan Number ADDED to Certificate)
• Additional Documents If Necessary i.e. Litigation Documents, Attorney Opinion Letter, Reserve Study, Flood Certificate of Insurance

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How much is a Condopak™?


CondoPak™ makes acquiring condo docs easy! Our flat rate creates consistency and transparency for you and your borrowers. The CondoPak™ costs $350 through our self-service sign up and portal and INCLUDES any and all fees for management companies, insurance agents etc. It’s a one time, flat rate fee!! You don’t need a whole book of usernames and passwords for different 3rd party document portals and you don’t have to coordinate payments to management companies or insurers….we do it all for you! Most lenders pass through the cost to their Borrowers so it costs the lender nothing. Monthly billing options and group pricing are available. Please contact our service department. We would be happy to discuss options that would be the best fit for your organization.

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What if i just need a certificate of insurance or i just need a questionnaire and not all the docs in the Condopak™?

Unfortunately we do not provide documents “a la carte”. The greatest efficiency you can create is by using CondoPak™ for all your docs for every condominium. Then you create a one stop resource.

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What if my condo reviewer needs additional docs after you provide the Condopak™?

No problem! The CondoPak™ is fully serviceable after delivery. If you need additional clarifications or additional docs based on yoru review, just email service@condotek.com and we will ReOpen the CondoPak™ and acquire the additional pieces.

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How will i know when the Condopak™ is completed?

You will receive an email at every milestone during the completion process including a notice of completion.

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Why should i order a Condopak™ when i can just get the docs on my own?

Good question! If you want to create convenience, efficiency and transparency for your condo loans, CondoPak™ is the perfect solution. When your team is using CondoPak™ for all your condo loans it creates a one stop resource for your whole team. Our expert staff know condos, know Fannie and Freddie guidelines and know exactly what to request and deliver. Let us help you!

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